Treasury & Financial Markets#1048
Treasury Operations & Controls
Covers front, middle and back office treasury processes, showing how to find operational risks and control gaps and apply strong governance and controls.
5 Days·Classroom
Executive Training Courses
Browse our full portfolio of executive and professional training courses across leadership, strategy, finance, project management and more.
Treasury & Financial Markets#1049
Asset & Liability Management
Teaches balance sheet management through gap and duration analysis, earnings-at-risk and economic value measures that balance liquidity, capital and profit.
5 Days·Classroom
Treasury & Financial Markets#1050
Liquidity & Funding Management
Builds the skills to assess liquidity positions and funding structures, forecast cash flows and keep the balance sheet resilient as market conditions shift.
5 Days·Classroom
Treasury & Financial Markets#1051
Foreign Exchange Markets & Trading
Explains how the FX market works and what drives exchange rates, with trading strategies built on spot, forward and swap deals and sound currency risk control.
5 Days·Classroom
Treasury & Financial Markets#1052
Money Markets & Fixed Income Instruments
Shows how money markets fund banks and how to value fixed income securities using yield curves, duration and convexity to manage rate sensitivity and risk.
5 Days·Classroom
Treasury & Financial Markets#1053
Interest Rate Risk Management
Shows how changing rates affect profitability, liquidity and capital and how to manage the exposure with gap, duration, earnings-at-risk and EVE analysis.
5 Days·Classroom
Treasury & Financial Markets#1054
Treasury Risk Management
Covers the liquidity, market, FX, rate, funding and counterparty risks of treasury activity and how to measure them with VaR, sensitivity and stress tests.
5 Days·Classroom
Treasury & Financial Markets#1055
Derivatives & Hedging Strategies
Explains forwards, futures, swaps and options and how to price and use them to hedge interest rate, currency and commodity exposures in banks and portfolios.
5 Days·Classroom
Treasury & Financial Markets#1056
Advanced Financial Markets for Bankers
Gives bankers an advanced view of money, capital, FX, fixed income, derivatives and commodity markets and how monetary policy and inflation move them.
5 Days·Classroom
Corporate & Commercial Banking#1057
Corporate Banking Management
Prepares bankers to run corporate banking operations, assess corporate clients' finances and credit risk and offer products that build lasting relationships.
5 Days·Classroom
Corporate & Commercial Banking#1058
Commercial Banking Strategies
Helps commercial bankers analyze markets and customer segments, plan growth strategies and pursue lending opportunities while keeping risk in prudent check.
5 Days·Classroom
Corporate & Commercial Banking#1059
Relationship Management for Corporate Banking
Develops relationship managers who understand corporate clients' business models, build strategic account plans and grow customer profitability and retention.
5 Days·Classroom
Corporate & Commercial Banking#1060
Corporate Lending & Credit Analysis Training Course
Trains bankers to analyze corporate financing requests, judge creditworthiness and structure lending facilities backed by collateral and guarantees.
5 Days·Classroom
Corporate & Commercial Banking#1061
SME Banking & Financing
Shows how to serve SMEs with suitable banking products, assess their business models and finances, and structure facilities within the bank's risk appetite.
5 Days·Classroom
Corporate & Commercial Banking#1062
Cash Management Solutions for Corporate Clients
Equips bankers to design cash management solutions covering corporate payments, collections, liquidity and working capital, supported by cash flow forecasting.
5 Days·Classroom
Corporate & Commercial Banking#1063
Corporate Banking Products & Solutions
Covers the corporate banking range, from lending and trade finance to treasury and cash management, and how to combine them into solutions for each client.
5 Days·Classroom
Corporate & Commercial Banking#1064
Financial Analysis for Corporate Bankers
Teaches corporate bankers to judge client profitability, liquidity, solvency and cash flow using ratios, trend analysis, benchmarking and forecasting.
5 Days·Classroom
Corporate & Commercial Banking#1065
Strategic Relationship Management in Banking
Develops long-term relationships with retail, corporate and government clients through consultative selling, account planning and integrated banking solutions.
5 Days·Classroom
Corporate & Commercial Banking#1066
Corporate Banking Business Development
Shows corporate bankers how to find growth opportunities in target segments, win and keep clients and expand portfolios with tailored financial solutions.
5 Days·Classroom
Retail Banking & Customer Experience#1067
Retail Banking Management
Prepares managers to run retail banking operations, products and branches, with strategies that grow customer acquisition, retention and profitability.
5 Days·Classroom
Retail Banking & Customer Experience#1068
Customer Experience Excellence in Banking
Teaches banks to design and improve customer experience across retail, corporate and digital channels using journey mapping and service design techniques.
5 Days·Classroom
Retail Banking & Customer Experience#1069
Retail Banking Sales & Service
Builds retail bankers' consultative selling and service skills to match products to customer needs, lift product penetration and meet branch sales targets.
5 Days·Classroom
Retail Banking & Customer Experience#1070
Branch Management & Performance
Equips branch managers to raise efficiency and results, tracking performance with KPIs and balanced scorecards and coaching staff toward higher productivity.
5 Days·Classroom
Retail Banking & Customer Experience#1071
Customer Relationship Management for Banks
Shows banks how to use customer segmentation, lifecycle management and relationship planning to deepen engagement, offer personalized products and lift loyalty.
5 Days·Classroom
Retail Banking & Customer Experience#1072
Banking Customer Journey & Experience Design
Teaches bankers to map customer journeys across channels, assess touchpoints for service gaps and redesign experiences around what customers actually expect.
5 Days·Classroom
Retail Banking & Customer Experience#1073
Sales Excellence for Retail Bankers
Sharpens retail bankers' ethical, consultative selling, from profiling customer needs and spotting openings to building sales plans that grow relationships.
5 Days·Classroom
Retail Banking & Customer Experience#1074
Complaint Management & Service Recovery
Shows how to investigate complaints with root cause analysis, resolve them through clear communication and negotiation, and win back customer trust.
5 Days·Classroom
Retail Banking & Customer Experience#1075
Customer Retention & Loyalty in Banking
Helps banks reduce customer attrition and raise lifetime value through segmentation, lifecycle management and personalized services that build lasting loyalty.
5 Days·Classroom
Retail Banking & Customer Experience#1076
Digital Customer Experience in Banking
Covers designing seamless digital banking experiences, using journey mapping and UX principles to lift engagement and service quality on digital channels.
5 Days·Classroom
Digital Banking, FinTech & AI#1077
Digital Banking Transformation
Guides banking leaders in assessing digital maturity and leading transformation through process redesign, automation and new digital operating models.
5 Days·Classroom
Digital Banking, FinTech & AI#1078
FinTech & the Future of Banking
Explains how FinTech is reshaping banking and how to weigh emerging technologies' risks and value and integrate them into bank operations and business models.
5 Days·Classroom
Digital Banking, FinTech & AI#1079
Artificial Intelligence in Banking
Shows banking leaders how to evaluate machine learning and intelligent automation and apply AI to customer service, operations, risk management and decisions.
5 Days·Classroom
Digital Banking, FinTech & AI#1080
Generative AI for Banking Professionals
Equips bankers to put generative AI to work, evaluating LLMs and intelligent assistants and using prompt engineering to raise productivity and service.
5 Days·Classroom
Digital Banking, FinTech & AI#1081
Open Banking & Banking-as-a-Service Training Course
Explains how API ecosystems, embedded finance and platform partnerships work and how banks can launch open banking and banking-as-a-service initiatives.
5 Days·Classroom
Digital Banking, FinTech & AI#1082
Digital Payments & Payment Innovation
Covers the digital payments landscape, from real-time payment infrastructure and new payment technologies to business models that improve payment processing.
5 Days·Classroom
Digital Banking, FinTech & AI#1083
Data Analytics for Banking
Teaches how to turn banking data into business intelligence, applying descriptive, diagnostic, predictive and prescriptive analytics to KPIs and real decisions.
5 Days·Classroom
Digital Banking, FinTech & AI#1084
Cybersecurity & Digital Risk for Banks
Prepares banks to assess cyber threats and vulnerabilities and protect infrastructure, digital channels and customer data while building digital resilience.
5 Days·Classroom
Digital Banking, FinTech & AI#1085
Digital Banking Strategy & Innovation
Helps banking leaders build a digital strategy, evaluate new business models and technologies, and turn innovation into customer-centric products.
5 Days·Classroom
Trade Finance & International Banking#1086
Fundamentals of Trade Finance
Introduces the trade finance toolkit, explaining letters of credit, documentary collections and guarantees and when each fits a domestic or international deal.
5 Days·Classroom
Trade Finance & International Banking#1087
Advanced Trade Finance
Takes trade finance specialists into structured products, documentary credits and guarantees and their use in working capital management for corporate clients.
5 Days·Classroom
Trade Finance & International Banking#1088
Letters of Credit & Documentary Collections
Covers the types of letters of credit and documentary collections and how to process them under international banking rules for secure trade transactions.
5 Days·Classroom
Trade Finance & International Banking#1089
International Trade Finance Operations
Shows how to run trade finance back offices efficiently, processing documentary credits, collections and guarantees through controlled operational workflows.
5 Days·Classroom
Trade Finance & International Banking#1090
Trade Finance Risk Management
Builds frameworks to assess and mitigate the credit, documentary, legal, compliance, country and FX risks that arise across the trade finance transaction cycle.
5 Days·Classroom
Trade Finance & International Banking#1091
ICC Rules: UCP 600 & ISBP
Explains how to apply UCP 600 and ISBP when examining documents and the duties of issuing, confirming, advising, nominated and reimbursing banks under credits.
5 Days·Classroom
Trade Finance & International Banking#1092
Guarantees & Standby Letters of Credit
Covers issuing, managing and monitoring bank guarantees and standby letters of credit under URDG 758 and ISP98, matching each instrument to its purpose.
5 Days·Classroom
Trade Finance & International Banking#1093
Supply Chain Finance
Shows how supplier and buyer finance, reverse factoring, invoice discounting and inventory finance improve liquidity and working capital along the supply chain.
5 Days·Classroom
Trade Finance & International Banking#1094
Trade-Based Money Laundering
Equips compliance and trade finance teams to recognize TBML typologies and trade manipulation and to prevent and investigate them with AML controls.
5 Days·Classroom
Trade Finance & International Banking#1095
International Banking Operations
Explains how correspondent banking, international payment systems, trade services and foreign currency operations work and how to run them to global standards.
5 Days·Classroom