IT Service Management & IT Governance
Business Relationship Management (BRMP) Training Course
#2420·5 Days·Classroom
View CourseTraining Categories
Customer Experience & Customer Relationship Management
Build practical expertise through Customer Experience & Customer Relationship Management courses covering essential concepts, proven approaches, decision-making tools, and workplace application. Designed for professionals seeking stronger skills and measurable performance in Sales, Marketing & Customer Experience.
14 Executive Training Courses
Courses in this Category
Sales Management & Business Development
Retail Management Training Course
#2459·5 Days·Classroom
View CourseCustomer Service & Contact Center Management
Dealing with the Public & Customer Service Excellence Training Course
#2460·5 Days·Classroom
View CourseCustomer Service & Contact Center Management
Contact Center Management & ISO 18295 Training Course
#2461·5 Days·Classroom
View CourseCustomer Experience & Customer Relationship Management
Customer Centricity & Customer Service Mindset Training Course
#2462·5 Days·Classroom
View CourseCustomer Relationship & CRM Technology
CRM Strategy & Implementation Training Course
#2568·5 Days·Classroom
View CourseCustomer Relationship & CRM Technology
Customer Loyalty & Retention Programmes Training Course
#2570·5 Days·Classroom
View CourseHealthcare Quality, Patient Safety & Patient Experience
Patient Experience Management Training Course
#2625·5 Days·Classroom
View CourseCustomer Service & Contact Center Management
Customer Complaints Management System Implementation Training Course
#2640·5 Days·Classroom
View CourseHospitality & Tourism Management
Hotel & Restaurant Service Excellence Training Course
#2697·5 Days·Classroom
View CourseBusiness Process Improvement & Reengineering
Customer Journey & Service Process Redesign Training Course
#2872·5 Days·Classroom
View CourseTotal Quality Management
Voice of the Customer (VOC) & Customer-Focused Quality Training Course
#2901·5 Days·Classroom
View CourseHospitality & Tourism Management
VIP Guest Protocol in Hotels & Hospitality Venues Training Course
#2933·5 Days·Classroom
View CourseQuality Management & Continuous Improvement
Customer Satisfaction Measurement & Improvement Training Course
#2937·5 Days·Classroom
View Course
Upcoming Events
| City | Dates | Price per Participant | Early Bird | |
|---|---|---|---|---|
ParisScheduled | 2 – 6 Nov 2026 | €5,700 | — | |
MuscatConfirmed | 2 – 6 Nov 2026 | €5,300 | — | |
LondonScheduled | 2 – 6 Nov 2026 | €5,600 | — | |
ManamaScheduled | 2 – 6 Nov 2026 | €4,700 | — | |
ParisScheduled | 2 – 6 Nov 2026 | €5,700 | — | |
LisbonScheduled | 2 – 6 Nov 2026 | €5,400 | — | |
BerlinScheduled | 2 – 6 Nov 2026 | €5,800 | — | |
RomeScheduled | 2 – 6 Nov 2026 | €7,000 | — |
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