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Government Innovation & Public Sector Transformation Training Course

The Government Innovation & Public Sector Transformation Training Course provides a practical framework for enabling government organizations to build innovation capabilities, redesign operating models, and deliver…

PSIF · Public Sector Innovation & Future GovernmentAll LevelsClassroomEnglish , Arabic
Duration
5 Days
upcoming dates
60
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Course Overview

The Government Innovation & Public Sector Transformation Training Course provides a practical framework for enabling government organizations to build innovation capabilities, redesign operating models, and deliver sustainable transformation across public services and institutional operations. The course focuses on translating innovation from isolated initiatives into structured organizational capabilities that create measurable public value. Government institutions face increasing pressure to improve service quality, respond to changing citizen expectations, optimize resources, adopt new technologies, and address complex societal challenges. Public-sector transformation therefore requires more than introducing new technologies; it requires rethinking policies, processes, organizational structures, capabilities, and service delivery models. The program explores the principles of government innovation, public-sector transformation, innovation ecosystems, strategic innovation, service innovation, process redesign, digital transformation, and organizational agility. Participants will learn how to identify transformation opportunities, generate innovative solutions, evaluate ideas, develop pilots, and scale successful initiatives across government organizations. The course also addresses transformation governance, leadership, change management, innovation culture, stakeholder engagement, performance measurement, and resistance management. Participants will develop practical approaches for aligning innovation initiatives with government strategies, national priorities, institutional objectives, available resources, and measurable outcomes. Through government case studies, innovation assessments, transformation workshops, problem-solving exercises, and practical roadmap development, participants will build the capability to design and manage public-sector transformation initiatives. The course is suitable for ministries, government authorities, municipalities, regulatory bodies, public institutions, and government-owned organizations.

Learning Objectives

  • Analyze the principles of government innovation and public-sector transformation.
  • Assess organizational capabilities, structures, processes, and cultures that influence government innovation.
  • Identify strategic opportunities for innovation and transformation across government services and operations.
  • Apply innovation methodologies to address complex public-sector challenges.
  • Develop innovative solutions that respond to citizen, business, and stakeholder needs.
  • Redesign government processes, services, and operating models to improve efficiency and public value.
  • Evaluate emerging technologies and their potential contribution to government transformation.
  • Develop innovation pilots, prototypes, and implementation initiatives.
  • Establish governance mechanisms for managing innovation and transformation portfolios.
  • Strengthen leadership and change management capabilities required for successful transformation.
  • Develop performance indicators to measure innovation outcomes and transformation impact.
  • Prepare an integrated Government Innovation & Public Sector Transformation roadmap.

Who Should Attend

This training course is designed for government executives, senior leaders, transformation directors, innovation managers, strategy and planning professionals, organizational development specialists, and professionals responsible for improving government performance and public services. The course is particularly relevant to professionals working in ministries, government authorities, municipalities, regulatory bodies, public institutions, and government-owned organizations. It is also suitable for specialists in digital transformation, service design, process improvement, strategic planning, policy development, performance management, project and program management, and organizational change. The program will benefit decision makers and cross-functional transformation teams seeking practical approaches for developing innovation capabilities, redesigning services, implementing strategic transformation initiatives, and creating sustainable organizational change.

Learning Outcomes

  • Explain the principles and models of government innovation and public-sector transformation.
  • Assess organizational readiness and innovation maturity within a government institution.
  • Identify strategic transformation opportunities and high-impact innovation priorities.
  • Analyze complex public-sector challenges and develop structured problem definitions.
  • Apply innovation and creative problem-solving methodologies to government challenges.
  • Design citizen-centered and value-driven solutions for public services.
  • Redesign government processes and operating models to improve efficiency and effectiveness.
  • Develop and test innovation pilots, prototypes, and transformation initiatives.
  • Establish governance structures for managing innovation programs and transformation portfolios.
  • Apply change management and stakeholder engagement approaches to overcome transformation barriers.
  • Develop KPIs and performance measures for evaluating innovation and transformation outcomes.
  • Prepare a practical roadmap for implementing and scaling government innovation and public-sector transformation.

Course Outline

Course Outline

Day 1

Foundations of Government Innovation & Public-Sector Transformation

  • The concept and evolution of government innovation
  • Drivers of public-sector transformation
  • Innovation versus continuous improvement and organizational transformation
  • Government innovation models, ecosystems, and institutional capabilities
  • Assessing innovation maturity and organizational readiness
  • Practical application: Conduct an innovation and transformation maturity assessment for a government organization
Day 2

Strategic Innovation & Public-Sector Problem Solving

  • Identifying strategic innovation opportunities
  • Understanding complex government challenges and systemic problems
  • Citizen, business, and stakeholder needs as drivers of innovation
  • Creative thinking and structured problem-solving methodologies
  • Prioritizing innovation opportunities based on impact, value, and feasibility
  • Practical application: Identify and prioritize high-impact innovation opportunities within a government organization
Day 3

Service Innovation, Process Redesign & Transformation

  • Redesigning government services and operating processes
  • Human-centered innovation and citizen experience
  • Business process improvement and service simplification
  • Digital transformation and technology-enabled innovation
  • Developing prototypes, pilots, and minimum viable solutions
  • Practical application: Redesign a government service or process and develop an innovation prototype
Day 4

Transformation Leadership, Governance & Change

  • Leadership roles in government innovation and transformation
  • Building an innovation-oriented organizational culture
  • Transformation governance and portfolio management
  • Stakeholder engagement and cross-government collaboration
  • Managing resistance, organizational barriers, and transformation risks
  • Practical application: Develop a governance and change management framework for a government transformation initiative
Day 5

Innovation Scaling, Performance & Transformation Roadmap

  • Scaling successful innovation initiatives across government organizations
  • Developing sustainable innovation capabilities
  • Measuring innovation performance and transformation impact
  • Linking innovation initiatives to government strategy, budgets, and priorities
  • Continuous improvement and institutionalizing innovation
  • Final workshop: Develop an integrated Government Innovation & Public Sector Transformation roadmap covering strategic priorities, innovation opportunities, service and process redesign, pilots, governance, leadership, change management, KPIs, scaling, and implementation phases.

Upcoming Dates

CityDatesPrice per Participantseats available
ViennaConfirmed
21 – 25 Sept 2026€5,700
MunichConfirmed
21 – 25 Sept 2026€5,400
IstanbulConfirmed
21 – 25 Sept 2026€4,700
AmmanConfirmed
21 – 25 Sept 2026€3,100
ZurichConfirmed
28 Sept – 2 Oct 2026€5,000
MuscatConfirmed
28 Sept – 2 Oct 2026€5,300
Kuala LumpurConfirmed
28 Sept – 2 Oct 2026€4,400
AmsterdamConfirmed
28 Sept – 2 Oct 2026€5,400
OnlineConfirmed
4 – 8 Oct 2026€1,700
LisbonConfirmed
5 – 9 Oct 2026€5,400
BarcelonaConfirmed
5 – 9 Oct 2026€5,400
ParisConfirmed
12 – 16 Oct 2026€5,700
LondonConfirmed
12 – 16 Oct 2026€5,600
BerlinConfirmed
12 – 16 Oct 2026€5,800
RiyadhConfirmed
19 – 23 Oct 2026€4,200
MadridConfirmed
19 – 23 Oct 2026€5,400
CairoConfirmed
19 – 23 Oct 2026€3,300
RomeConfirmed
26 – 30 Oct 2026€5,800
MakkahConfirmed
26 – 30 Oct 2026€4,200
DohaConfirmed
26 – 30 Oct 2026€4,400
DubaiConfirmed
1 – 5 Nov 2026€4,400
SalalahConfirmed
2 – 6 Nov 2026€5,300
ManamaConfirmed
2 – 6 Nov 2026€4,700
TunisiaConfirmed
9 – 13 Nov 2026€3,800
MilanConfirmed
9 – 13 Nov 2026€6,000
GenevaConfirmed
9 – 13 Nov 2026€6,300
ViennaConfirmed
16 – 20 Nov 2026€5,700
MunichConfirmed
16 – 20 Nov 2026€5,400
IstanbulConfirmed
16 – 20 Nov 2026€4,700
AmmanConfirmed
16 – 20 Nov 2026€3,100
ZurichConfirmed
23 – 27 Nov 2026€5,000
MuscatConfirmed
23 – 27 Nov 2026€5,300
Kuala LumpurConfirmed
23 – 27 Nov 2026€4,400
AmsterdamConfirmed
23 – 27 Nov 2026€5,400
OnlineConfirmed
29 Nov – 3 Dec 2026€1,700
LisbonConfirmed
30 Nov – 4 Dec 2026€5,400
BarcelonaConfirmed
30 Nov – 4 Dec 2026€5,400
ParisConfirmed
7 – 11 Dec 2026€5,700
LondonConfirmed
7 – 11 Dec 2026€5,600
BerlinConfirmed
7 – 11 Dec 2026€5,800
RiyadhConfirmed
14 – 18 Dec 2026€4,200
MadridConfirmed
14 – 18 Dec 2026€5,400
CairoConfirmed
14 – 18 Dec 2026€3,300
RomeConfirmed
21 – 25 Dec 2026€5,800
MakkahConfirmed
21 – 25 Dec 2026€4,200
DohaConfirmed
21 – 25 Dec 2026€4,400
DubaiConfirmed
27 – 31 Dec 2026€4,400
SalalahConfirmed
28 Dec 2026 – 1 Jan 2027€5,300
ManamaConfirmed
28 Dec 2026 – 1 Jan 2027€4,700
TunisiaConfirmed
4 – 8 Jan 2027€3,800
MilanConfirmed
4 – 8 Jan 2027€6,000
GenevaConfirmed
4 – 8 Jan 2027€6,300
ViennaConfirmed
11 – 15 Jan 2027€5,700
MunichConfirmed
11 – 15 Jan 2027€5,400
IstanbulConfirmed
11 – 15 Jan 2027€4,700
AmmanConfirmed
11 – 15 Jan 2027€3,100
ZurichConfirmed
18 – 22 Jan 2027€5,000
MuscatConfirmed
18 – 22 Jan 2027€5,300
Kuala LumpurConfirmed
18 – 22 Jan 2027€4,400
AmsterdamConfirmed
18 – 22 Jan 2027€5,400

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